Terms and conditions

These terms are a contract between you (and, where you act for an organisation, that organisation) and Neuronetix, the seller and operator of Called and the other software published at runciter.app. References to “we”, “us” and “our” mean Neuronetix.

By installing, accessing or continuing to use the service, you agree to these terms. If you are agreeing on behalf of an organisation, you confirm you have authority to bind it. If you are agreeing as an individual, you confirm you are of legal age to form a binding contract.

Called is a Slack application that turns a question into a recorded prediction. Participants submit predictions before a deadline. Predictions lock at close, and a resolver enters the result with evidence. No money changes hands within the service. Any consequence attached to a call is optional, non-monetary, and agreed by the participants themselves. We grant you a limited, non-exclusive, and non-transferable right to use the service within the plan you have selected, for as long as that plan remains active.

You must not:

• -Use the service unlawfully, or for fraud, spam, or harassment.
• -Use the service for gambling, wagering, or any arrangement where money or anything of monetary value is staked on the outcome of a call.
• -Infringe anyone's intellectual property or privacy rights through content you post.
• -Interfere with the security or integrity of the service. This includes malware, probing, penetration testing without written consent, scraping, and circumvention of technical or plan limits.
• -Reverse engineer, resell, or redistribute the service.

You are responsible for keeping your Slack workspace credentials secure. You are also responsible for activity carried out under your workspace's installation.

You keep ownership of the questions, predictions, results and other text you post. You grant us a limited licence to host and process that content solely to operate the service for you. You are responsible for having the rights to the content you post.

We retain all ownership of the service, including its software, documentation, interfaces and branding. Nothing in these terms transfers any of that to you.

We work to keep the service available and correct. We do not guarantee uninterrupted or error-free operation. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle handles all customer service enquiries and returns.

Payment, billing frequency, renewal, taxes, cancellation, and refund mechanics are governed by Paddle’s Buyer Terms. Paid plans renew automatically for the billing period you selected until cancelled. You can cancel at any time. Access runs to the end of the paid period. See our refund policy.

We may suspend or terminate access for material breach of these terms, for non-payment, for a security or fraud risk, or for repeated or serious policy violations. You may stop using the service at any time by uninstalling it from your Slack workspace. On termination, your right to use the service ends. The privacy policy sets out what happens to your data and how to request deletion.

To the fullest extent permitted by law, we are not liable for indirect, consequential, or special damages, including loss of profits, data, or goodwill. Our aggregate liability is capped at the fees you paid in the 12 months before the claim. Nothing here excludes liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot be excluded by law.

You will indemnify us against claims arising from content you post, your unlawful use of the service, or your breach of these terms.

• -We may update these terms. The effective date above will change, and material changes will be notified to installed workspaces where that is reasonably possible.
• -You may not assign these terms without our consent. We may assign them in connection with a merger, an acquisition, or a sale of assets.
• -Neither party is liable for delays caused by events beyond its reasonable control.
• -These terms are governed by the laws of Belgium, and the courts of Belgium have exclusive jurisdiction. This is without prejudice to mandatory consumer protections in your country of residence.

Questions about these terms: miguel@neuronetix.be.